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Bobkona Soft-touch 3-pcs Sectional Set (Sofa, Loveset and Ottoman with Storage) Bounded Leather Match in Espresso Color - F7351.../ Bobkona Soft-Touch Reversible Bonded Leather Match 3-Piece Sectional Sofa Set, Espresso / Discount Sofas
Bobkona Soft-Touch Reversible Bonded Leather Match 3-Piece Sectional Sofa Set, Espresso
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Customer Review :
I hope Amazon makes this right. : Bobkona Soft-Touch Reversible Bonded Leather Match 3-Piece Sectional Sofa Set, Espresso
First let me say you "get what you pay for." This is bonded leather not the real deal. However, since I have bought bonded leather as an occasional piece and it worked out well and, since I knew it was not going to be used that often I thought I would give this a shot. The sofa delivery arrived fine with little issue. The color was great, I bought the RED one. Putting it together was a little tricky. But, the big issue is that one seat cushion arrived defective and needs to be replaced and another appears as though it will be defective soon. Right now, my family is afraid to sit on it. I'm really dissapointed because I bought a sofa on-line about ten years ago that I still own and use in my den. This sofa was delivered less than a month ago and has not been used for two weeks yet, it does not appear that it is going to hold up. I have asked for help with this transaction and hope that Amazon and the seller helps to make this right--at least replace the bad cushions, etc., however, I have a suspicion this will not turn out well and this is going to be MONEY wasted. After, Amazon responds, I will follow up with another review. But, so far, buyer beware!
Update: 1/24/2011
The initial response from Amazon thus far is that they cannot send me just a seat cushion. I would have to send the entire sofa back-- AT MY EXPENSE! They suggested I contact the manufacturer to see if they would work with me. So much for "Earth's Most Customer Centric Company" as they claim.
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